Role Overview
Society Mortgage is seeking an experienced and results-driven Sales Manager to lead and oversee our Loan Officers and Loan Officer Assistants in our Consumer Direct business. This role requires a strong background in loan origination within a consumer direct or call center environment, as well as exceptional leadership and organizational skills. As a Sales Manager, you will play a critical role in driving production, mentoring your team, and ensuring the highest level of service to our clients.
Key Responsibilities
- Lead, manage, and mentor Loan Officers and Loan Officer Assistants to achieve sales and production goals
- Oversee daily operations of the Consumer Direct sales team, ensuring smooth and efficient workflows
- Provide ongoing coaching, training, and development to enhance team performance
- Monitor and analyze key performance metrics to identify areas for improvement and implement strategies to address them
- Collaborate with leadership to develop and execute sales strategies aligned with company goals
- Ensure compliance with all regulatory guidelines and company policies
- Support team members in resolving escalated client issues and ensuring customer satisfaction
Qualifications
- Proven experience in loan origination within a consumer direct or call center environment
- Strong leadership skills with the ability to motivate and guide a team
- Excellent communication and interpersonal skills
- Ability to analyze performance metrics and implement data-driven strategies
- Knowledge of mortgage products, guidelines, and the loan process
- NMLS license required
- Must be able to work onsite in Fort Lauderdale, FL
Compensation and Benefits
- Competitive salary with performance-based incentives
- Full suite of benefits, including health, dental, vision, and more
- Career advancement opportunities within a fast-growing company
- Vibrant office location in Downtown Fort Lauderdale
Why Join Society Mortgage?
At Society Mortgage, we’re more than just a company—we’re a community. Our collaborative, results-driven culture provides the support and resources you need to thrive in your role. We value leadership, innovation, and growth, and we’re committed to helping you achieve your professional goals.
About Us
Society Mortgage is a growing, innovative mortgage company with a focus on delivering personalized solutions, especially for clients who may not fit the traditional banking model. We’re expanding rapidly with sister companies in real estate, insurance, and title services, and we aim to be the go-to mortgage provider in 'Anytown, USA.' Our culture is fast-paced, fun, and focused on results.
